frozen screen during iOS 15.6.1 update
I am updating my iPhone 13 and the screen froze black with the apple emblem in center.
iPhone 13 Pro
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User profile for user:
Lissy_12
User level:
Community Specialist
Hi Shoney3,
Thank you for using the Apple Support Communities! If your iPhone is unresponsive, the first step we recommend is a force restart by following these steps:
- Press and quickly release the volume up button.
- Press and quickly release the volume down button.
- Press and hold the side button until you see the Apple logo.
- An animation of an iPhone with arrows pointing to the volume up button, then to the volume down button, and then to the side button.
- If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
If the issue remains, the next step will require a computer. The section "If your iPhone turns on but gets stuck during start up" in the following article can guide you through the steps:
If your iPhone won't turn on or is frozen
Hope this helps!
Have a great day.