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iPhone repair status update meaning

Hi, I recently sent my iPhone 13 Promax to an AASP for a warranty since it got a screen problem and I just received a confusing repair status tracking bar. Can someone help to explain what it means?

Thank you for your help!




[Re-Titled by Moderator]


iPhone 13 Pro Max

Posted on Aug 24, 2022 3:06 PM

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Question marked as Top-ranking reply

Posted on Aug 24, 2022 3:24 PM

It seems to me the significant portion of your screenshot is “diagnosis in progress”. This means the AASP is still attempting to determine your exact problem and its cause.


The second most significant portion says : “Sign in to see more details…”.

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iPhone repair status update meaning

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