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Show My Caller ID is stuck on spinning wheel

iPhone 12 mini here. I switched caller ID off for making work calls and now can’t switch on again. It is stuck on the spinning wheel. I have updated software, powered down and up, soft reset, all to no avail.

iPhone 12 mini

Posted on Aug 25, 2022 6:12 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 25, 2022 6:25 AM

For voice calls: In many countries this is enabled by your carrier only if you are a VIP.

Contact your carrier.



  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you


2 replies
Question marked as Top-ranking reply

Aug 25, 2022 6:25 AM in response to Knight_Cat

For voice calls: In many countries this is enabled by your carrier only if you are a VIP.

Contact your carrier.



  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you


Aug 26, 2022 2:27 AM in response to SravanKrA

Thanks for taking the time to respond. This is however a new issue with my phone and seems unrelated to a specific carrier. I have previously been able to slide on and off the Show My Caller ID function for a year without any problems...until now. It is not a corporate phone, it is a personal device and does not have a profile installed by any other organisation. Any further suggestions are welcome.


Show My Caller ID is stuck on spinning wheel

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