I have a imac Retina 4K, 21.5 inch, Late 2015 running Big Sur 11.6.5

My imac is running very slow. When visiting a website, it is slow to open, and when it does open, trying to navigate within the site is very slow, the color wheel just keeps turning. When opening photos, it takes forever to show the photos.

iMac Line (2012 and Later)

Posted on Aug 25, 2022 6:21 AM

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Question marked as Top-ranking reply

Posted on Aug 25, 2022 3:42 PM

Hi,


First, it appears that you do not have a Time Machine backup. If this is the case, you should create one. To start, you need an external hard drive. Here’s an excellent one sold by Apple: LaCie 2TB Rugged USB-C Portable Hard Drive - Apple. You will also need this cable for the external disk to work with your older iMac. You can then follow the steps in this Apple Support article to setup your Time Machine backup: Back up your Mac with Time Machine - Apple Support


Also, moving forward, I recommend that you use iCloud in addition to Time Machine to sync all your files and photos to all your Apple devices. Although iCloud is not a "true" backup service, iCloud can also act as an emergency off-site backup, but this is why iCloud should be used in addition to Time Machine. Here are some resources on setting up iCloud for Mac:


After you setup iCloud, turn off "Optimize Mac Storage" in System Preferences > Apple ID/iCloud. That way, all changes made to files in iCloud are also backed up to Time Machine. If you have this setting on due to a limited amount of storage on your Mac, that is fine. Just know changes won't be backed up to Time Machine, only iCloud.


However, reason your iMac is slow is due to the 5400-rpm hard drive. While this hard drive found in your Mac is perfectly suited to light tasks, such as email, web browsing, etc., for more advanced tasks, and for users who want the maximum performance from their Mac, this hard drive does have its limitations. Luckily, you can use an external SSD as your startup disk to run macOS and all your data from that. It will make your Mac 10 to 30 times faster for storage, and in turn, make your entire Mac system much faster. For more info, instructions, and what external SSD to buy, please see: How to Setup and Use an External SSD as your Startup Disk on a Desktop Mac - Apple Community.


Another option I would strongly consider is to replace this Mac with a new Apple Silicon Mac: Mac - Apple. You can also use Apple Trade-In to get credit towards a new Mac: Apple Trade In - Apple.


Hope this helps!


Jack

28 replies
Question marked as Top-ranking reply

Aug 25, 2022 3:42 PM in response to FirefighterDC

Hi,


First, it appears that you do not have a Time Machine backup. If this is the case, you should create one. To start, you need an external hard drive. Here’s an excellent one sold by Apple: LaCie 2TB Rugged USB-C Portable Hard Drive - Apple. You will also need this cable for the external disk to work with your older iMac. You can then follow the steps in this Apple Support article to setup your Time Machine backup: Back up your Mac with Time Machine - Apple Support


Also, moving forward, I recommend that you use iCloud in addition to Time Machine to sync all your files and photos to all your Apple devices. Although iCloud is not a "true" backup service, iCloud can also act as an emergency off-site backup, but this is why iCloud should be used in addition to Time Machine. Here are some resources on setting up iCloud for Mac:


After you setup iCloud, turn off "Optimize Mac Storage" in System Preferences > Apple ID/iCloud. That way, all changes made to files in iCloud are also backed up to Time Machine. If you have this setting on due to a limited amount of storage on your Mac, that is fine. Just know changes won't be backed up to Time Machine, only iCloud.


However, reason your iMac is slow is due to the 5400-rpm hard drive. While this hard drive found in your Mac is perfectly suited to light tasks, such as email, web browsing, etc., for more advanced tasks, and for users who want the maximum performance from their Mac, this hard drive does have its limitations. Luckily, you can use an external SSD as your startup disk to run macOS and all your data from that. It will make your Mac 10 to 30 times faster for storage, and in turn, make your entire Mac system much faster. For more info, instructions, and what external SSD to buy, please see: How to Setup and Use an External SSD as your Startup Disk on a Desktop Mac - Apple Community.


Another option I would strongly consider is to replace this Mac with a new Apple Silicon Mac: Mac - Apple. You can also use Apple Trade-In to get credit towards a new Mac: Apple Trade In - Apple.


Hope this helps!


Jack

Aug 30, 2022 6:19 PM in response to FirefighterDC

Your drive speeds are already as fast as can be expected from an under-spec 5400rpm drive:


Performance:

System Load: 1.95 (1 min ago) 1.76 (5 min ago) 1.69 (15 min ago)

Nominal I/O usage: 0.01 MB/s

File system: 27.80 seconds

Write speed: 84 MB/s

Read speed: 75 MB/s


I concur that the most cost-effective answer to this that does not require opening an iMac that Apple does not want opened is the external USB3 SATA 6G solid state drive set as the boot volume.


There is another thing at play, but not as significant as the "frozen molasses" drive:


Diagnostics Information (past 7-30 days):

2022-08-24 17:21:05 photolibraryd High CPU Use

Executable: /System/Library/PrivateFrameworks/PhotoLibraryServices.framework/Versions/A/Support/photolibraryd


That is a recurring quirk with the Photos app that eats a huge amount of resources. This article provides a good overview of the issue and how to deal with it:


https://apple.stackexchange.com/questions/310594/what-is-photoanalysisd-and-why-is-it-using-77-of-my-cpu

Aug 25, 2022 6:54 AM in response to FirefighterDC

For starters the Late 2015 21.5" base model iMac's have a slow 5400 rpm hard drive.


If your 21.5" iMac has a spinning 5400 rpm hard drive, then there are several factors like free disk space, third party software and drive age that can make it even slower.


At this point I suggest getting and running EtreCheckPro on your iMac.

to get EtreCheckPro, go to > https://etrecheck.com


Then post back here with your EtreCheckPro report for examination and solutions.

as per > https://discussions.apple.com/docs/DOC-250000211

Aug 29, 2022 3:46 PM in response to FirefighterDC

Are you booted into the internal HDD drive? If so that's the problem. You can't erase a drive that you're booted into.


Boot into the Recovery volume (boot with the Command + R keys held down  - Intel Macs) or  (How to Boot an M1 Mac into Recovery Mode) and select Disk Utility. Then you can erase the internal HDD. Do not do this until you have your external SSD, format it APFS w/GUID partition and have cloned your boot drive to it with Carbon Copy Cloner.


Once you do that you can boot into the external SSD and erase the internal HDD without having to boot into the Recovery volume.

Aug 25, 2022 5:51 PM in response to den.thed

Thank you for the quick response and suggestions.

In regards to the external hard drive, I have a Seagate FA Go Flex. I have it unplugged.

When I plug it in, it beeps several times, the light comes on, and I get this pop up message on the screen “The disk you attached was not readable by this computer. One of my options is to initialize, so I click that….it opens disk utility and it shows uninitialized.

Any suggestions?

Thanks

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I have a imac Retina 4K, 21.5 inch, Late 2015 running Big Sur 11.6.5

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