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Fingerprints Underneath Brand New iPhone 11 Glass?

Hi guys,


I just purchased a new iPhone 11 from the Apple Store.


I've opened it and have seen what looks like fingerprints underneath the glass surrounding the camera lenses.


Here is an image of the issue:


What do you think this is, and is there anything Apple can do about this?


Thanks!

iPhone 11

Posted on Aug 25, 2022 5:37 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 25, 2022 5:53 PM

Although being a minor cosmetic flaw, I would recommend going back to Apple and ask for a replacement. I think Apple’s quality management is pretty good with really high standards, but regardless in some cases something like this can happen.


Are you really sure it is beneath the glass and not on top?


I hope this helps!

1 reply
Question marked as Top-ranking reply

Aug 25, 2022 5:53 PM in response to KAJSER

Although being a minor cosmetic flaw, I would recommend going back to Apple and ask for a replacement. I think Apple’s quality management is pretty good with really high standards, but regardless in some cases something like this can happen.


Are you really sure it is beneath the glass and not on top?


I hope this helps!

Fingerprints Underneath Brand New iPhone 11 Glass?

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