Can’t put number on private

Hi all!


the toggle for ‘show my caller iD’ is just a constant loading symbol, I have tried turning my phone on/off and installed the latest update but it’s still not working. I need to make private calls to clients so this is an essential feature I need to use!

iPhone 12 Pro, iOS 15

Posted on Aug 26, 2022 11:23 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 26, 2022 11:29 PM

Note that Show Caller ID option/feature is provided and managed by your carrier.

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 

(2)  If the above does not work then - Contact your carrier and inquire about setting this feature up if available.


Axel F.

2 replies
Question marked as Top-ranking reply

Aug 26, 2022 11:29 PM in response to queenbrii

Note that Show Caller ID option/feature is provided and managed by your carrier.

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 

(2)  If the above does not work then - Contact your carrier and inquire about setting this feature up if available.


Axel F.

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Can’t put number on private

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