HomePod Mini 6 months Music offer going to family sharing owner

Question

HomePod Mini 6 months Music offer going to family sharing owner

Today I purchased a HomePod mini and set it up perfectly fine inside my own separate “home” as I couldn’t add it to the main one we share as a family without being the owner. I was excited to get my 6 months of Apple Music but it never showed up, although just 1 hour ago it showed up saying claim 6 months of Apple Music because you purchased a HomePod mini although it showed it on the family sharing owner. The HomePod mini has no affiliation with the family sharing owner apart from the fact they’re an admin in my new HomeKit home. Is there a way I can claim it on my iCloud instead of the family owner or do I have to contact apple support?

Any help is appreciated

Cheers

HomePod mini, 15

Posted on Aug 27, 2022 2:18 AM

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Answer 1

Top-ranking reply

OrigamiFan1

Community Specialist

Aug 28, 2022 7:24 AM in response to FreakyPerson10

Hi FreakyPerson10,

For help with redeeming the offer, test the steps below found on the Apple Music promotion page here: Get Apple Music free for 6 months

"How to redeem your offer.

Make sure your iPhone or iPad is running the latest version of iOS or iPadOS.
Pair your eligible audio device to your iPhone or iPad.
Open the Apple Music app on your iPhone or iPad and sign in with your Apple ID. If the offer doesn't appear immediately after launching the app, go to the Listen Now tab where it will appear.
Tap Get 6 months free."

You can also view full details here: Apple Music Promotion - Terms and conditions

If the promotion is associated with the incorrect Apple ID, reach out to Apple Support directly to further assist.

Contact - Official Apple Support

Contact Apple for support and service - Apple Support

Best.

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HomePod Mini 6 months Music offer going to family sharing owner

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