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Can’t redownload any apps

So everything I try to redownload a app it always says update payment but I’m not trying to buy anything. So I added a card with no money then it charges me 29.93 dollars but I don’t have anything or own anything. I do free trials but I always cancel when I first get it

iPhone SE, iOS 15

Posted on Aug 27, 2022 7:06 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 27, 2022 8:17 AM

See -> If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one


but I’m not trying to buy anything. So I added a card with no money then it charges me 29.93 dollars

See the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)


Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 

What you can buy with your Apple Gift Card or Apple ID balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)


then it charges me 29.93 dollars

See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support


If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)


If you see an unexpected charge

You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.

*You must request the refund within the refund period.

Refunds are not guaranteed. For more information, see the Terms & Conditions.



1 reply
Question marked as Top-ranking reply

Aug 27, 2022 8:17 AM in response to David_jenkins714

See -> If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one


but I’m not trying to buy anything. So I added a card with no money then it charges me 29.93 dollars

See the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)


Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 

What you can buy with your Apple Gift Card or Apple ID balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)


then it charges me 29.93 dollars

See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support


If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)


If you see an unexpected charge

You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.

*You must request the refund within the refund period.

Refunds are not guaranteed. For more information, see the Terms & Conditions.



Can’t redownload any apps

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