You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

my airpods pro case doesnt working

my airpods pro case's light is not on even if i try to charge it

Posted on Aug 27, 2022 7:37 AM

Top-ranking reply

Level 10

195,617 points

Posted on Aug 27, 2022 11:03 PM

byataa Said:

"my airpods pro case doesnt working: my airpods pro case's light is not on even if i try to charge it"

-------

Troubleshooting AirPods Charging Case:

A. A Few Links to Visit:

Start Here: Charge your AirPods with Charging Case and Learn about Battery Life - Apple Support

B. Try the Following Tasks:

Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)

Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.

View in context

Similar questions