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KRCOP Author

Level 1

4 points

Mobile data problem in EU

I am unable to get mobile data, on my iPhone 5s, whilst in France. I have a phone signal, 3G and the mobile data, in settings, is switched on (green flag showing). Help!

iPhone 5s

Posted on Aug 29, 2022 12:26 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

416,260 points

Posted on Aug 29, 2022 12:30 AM

For Mobile Data over Cellular, you need to talk to your Carrier.

Before that please have a look at the settings as shown below.

Settings > Mobile Data > APN [under Mobile Data APN] enter the APN pin

View and edit your APN settings

If your carrier allows it, you can view your APN settings in one of the following locations: Settings > Cellular > Cellular Data Options > Cellular Network. Settings> Mobile Data > Mobile Data Options > Mobile Data Network.

View and edit your Access Point Name (APN) on your iPhone ...

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Mobile data problem in EU

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