Unable to Connect Health App

Attempting to add any account in the list of accounts under Health Records in the Health app results in the message “Unable to Connect Try adding this account later”. Is there a problem with the service? Accounts already added are working as expected. I just received a lab result this morning.

iPhone XS Max

Posted on Aug 29, 2022 5:54 AM

Similar questions

health app not receivng data from sources The iOS Health app is not receiving data from multiple sources (other apps). OMRON was working until Nov 30, 2022--then not a single data point since. A newer one (Oxiline wifi scale) has never transferred data to Health app. An even more recent one (JEFit) is working fine. I've ensured that iOS and all apps are up to date, and tried all the troubleshooting I can find online (turning off / on access on both app and iOS sides) and restarting iPhone. No luck. Anyone else? Any ideas?
3748 2
My hospital supports the Apple Health app, but it’s “unavailable to connect” in the app . Anyone know how to fix this? Thanks in advance! My hospital supports the Apple Health app, but the app says it's “unavailable to connec.t ." Anyone know how to fix this? Thanks in advance!
773 7
Health app not updating details automatically My family member shares their health data via the Health app. Whenever I try to look at the data specified during certain days, the data will not be updated automatically even if the person sharing has made an update to their data. It will not load as it should and I have to wait and confirm after a few days that there has been an issue with the Health app. What could be the problem?
642 1

1 reply

giantcat

Community Specialist

Aug 30, 2022 9:23 AM in response to mappingman

Hi mappingman,

Welcome to Apple Support Communities. At this point it would be best for you to reach out to Apple Support here: Contact - Official Apple Support

Good luck!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to Connect Health App

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up