My hospital supports the Apple Health app, but it’s “unavailable to connect” in the app . Anyone know how to fix this? Thanks in advance!

SimmSeattle Said:

"My hospital supports the Apple Health app, but the app says it's 'unavailable to connec.t .' Anyone know how to fix this? Thanks in advance!”

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Have you just updated to iOS 16?

The Hospital Likely has Yet to do their Part:

iOS16 has just been released within the last 72 hours(depending on your location). So, the hospital(or whomever) likely has yet to approve of compatibility. So, if updated, you’ll have to use a different device (with iOS 15) in the meantime (Important: For health apps, use a personal device, rather than a public device to avoid scams and such).

SimmSeattle Said:

"Yes, I updated Tuesday morning, but the problem isn't new. It started happening earlier this year. I was hoping it would be something that would be fixed, but now I wonder if it's an error with my authentication in Health"

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Thank you for the screenshot.

Speak to the administrator for assistance with logging in.

SimmSeattle Said:

"My hospital supports the Apple Health app, but the app says it's 'unavailable to connec.t .' Anyone know how to fix this? Thanks in advance!"

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Why the Issue?

There is an issue connecting to the servers.

So, Start with a New iCloud Session:

Try logging out of iCloud, and then back in. Perhaps it all needs to resync?

You are welcome.