Airport Time Capsule can't access "data" Folder

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mitchtown Author

Level 1

4 points

Airport Time Capsule can't access "data" Folder

I keep getting this message when I try to access my data folder on time capsule. Solutions? thanks

MacBook Pro 13″, macOS 10.12

Posted on Aug 29, 2022 6:33 AM

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Answer 1

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mitchtown Author

Level 1

4 points

Aug 29, 2022 8:01 AM in response to Bob Timmons

Thanks for the reply!! You would think tht after 30+ years of using macs I would have thought to restart my laptop after restarting the time capsule. Duh!! That took care of it. thank you

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Answer 2

Aug 29, 2022 7:23 AM in response to mitchtown

Airport Time Capsule can't access "data" Folder

I think you likely meant to say that your Mac cannot access the Data folder on the Time Capsule.

Your profile indicates that you are running macOS 10.12.x "Sierra" on your Mac. Is that correct, or have you updated the Mac to a more recent version of the Mac operating system?

We assume that you have already tried powering off the Time Capsule, restarting your Mac and powering the Time Capsule back up again, correct?

If you open any Finder window, does the Time Capsule appear on the left panel of the window under the "Locations" heading, (or the heading might read "Devices") on your Mac?

If you open AirPort Utility on your Mac........(Finder > Applications > Utilities > AirPort Utility).......does the Time Capsule appear in the main window?

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Airport Time Capsule can't access "data" Folder

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