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Music subscription demands payment on time

hello, I am writing to you about a question, I paid for the music on August 18, now it is August 29, and they are trying to write off money from my card again, what should I do in this situation? leave a screenshot of the payment here



[Re-Titled by Moderator]

Posted on Aug 29, 2022 6:31 AM

Reply
1 reply

Aug 30, 2022 9:35 AM in response to Anna__82

Hi Anna__82,


You can verify the subscription has been paid for by checking your Apple Music subscription on your iPhone. Here's how to do this:


  1. Open Settings.
  2. Tap your name at the top.
  3. Tap Subscriptions.
  4. You will see a list of your subscriptions there.
  5. Tap Apple Music to view the details about when your subscription renews.


If you're experiencing an issue with the payment method you used with your account, reach out to the bank who supplies your credit card. They can look into payments that were made twice.


If you've been charged twice accidentally from Apple, use these steps to request a refund:


1. Sign in to reportaproblem.apple.com.
2. Tap or click "I'd like to," then choose "Request a refund." 
iPhone showing the Report a Problem website where you can request a refund. After you choose Request a refund, choose the reason why you're asking for the refund.
3. Choose the reason why you want a refund, then choose Next.
4. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription.


This information is from Request a refund for apps or content that you bought from Apple - Apple Support.


Regards.


Music subscription demands payment on time

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