Who used my account?

hi!

I had an email notice saying that someone had logged on to a new device to use my ID/password to buy the Elvis movie.

I changed my password right away but the transaction is currently’Pending’ in my purchase history.

Can I find out where the device used is located ? Can Apple give me any more info?


thank you

Posted on Aug 29, 2022 2:50 PM

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Question marked as Top-ranking reply

Posted on Aug 29, 2022 2:57 PM

Here is what to do next: If you think your Apple ID has been compromised - Apple Support (yours seemingly has)

Change your device passcode, too.

And enable two-factor authentication, which is a last-chance defense against a compromised password.

Once you have re-secured your Apple ID: Request a refund for apps or content that you bought from Apple - Apple Support

2 replies
Question marked as Top-ranking reply

Aug 29, 2022 2:57 PM in response to VeeBeeBee2

Here is what to do next: If you think your Apple ID has been compromised - Apple Support (yours seemingly has)

Change your device passcode, too.

And enable two-factor authentication, which is a last-chance defense against a compromised password.

Once you have re-secured your Apple ID: Request a refund for apps or content that you bought from Apple - Apple Support

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Who used my account?

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