YouTube app problems

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Level 1

70 points

YouTube app problems

This just started yesterday after working great for years. When using the YouTube app on my Apple TV I lose connection from the Apple TV to my television when the app serves up an ad and again when it switches ads or goes back to the video I'm watching. It just loses connection for a couple of seconds while it switches from video to ad and back again (or one ad to the next), but it's enough to make the screen flicker and my TV to search for a signal. I also don't have audio for a couple of seconds when the video resumes. Anyone else?

Apple TV 4K, tvOS 15

Posted on Aug 30, 2022 9:44 AM

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Answer 1

mikeypas

Level 1

15 points

Aug 30, 2022 5:33 PM in response to Kurt Cowling

Having the exact same issue. AppleTV 4K with the YouTube app. The audio starts before the video so there is about 3-4 sec of blank screen. Flickering between ads and video

i tried rebooting several times to no avail. Sometimes it looks like it’s working again then the next ad it reoccurs

any help?

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Answer 2

Kurt Cowling Author

Level 1

70 points

Aug 30, 2022 8:35 PM in response to mikeypas

Thanks for your reply. From the display info on my TV it seems that the ads are being served up at a different frame rate (24fps) than the main videos. This is causing my TV to re-sync to the new frame rate, losing some audio and video in the process. It even briefly switches back to the regular frame rate in between ads when there are two ads in a row. I’m going to try to submit this issue to YouTube.

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Answer 3

hakim265

Level 1

12 points

Sep 6, 2022 5:35 AM in response to mikeypas

Hey can you help me solve this problem I had with my iPad 9th Generation whenever I watch 60 fps videos on YouTube app the videos lags/ frame drops every 10-30 seconds does it have to do with software or hardware. I've been trying to get this fix for 4 days since I bought it.

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Answer 4

Kurt Cowling Author

Level 1

70 points

Aug 31, 2022 8:55 AM in response to Kurt Cowling

Going into settings, audio/video and turning off match frame rate solves the issue.

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Answer 5

mikeypas

Level 1

15 points

Aug 31, 2022 2:06 PM in response to Kurt Cowling

Thanks! That worked

wondering why it suddenly changed…

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Answer 6

Kurt Cowling Author

Level 1

70 points

Sep 6, 2022 10:33 AM in response to hakim265

Sorry, I don't think I can help with that. I would post it as a new topic in the iPad area. Not likely to be seen here in the Apple TV hardware section.

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YouTube app problems

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