I have a simple system with Apple TV Gen 6, Bose SoundTouch 300 and Samsung TV. My apple remote started to lower the volume when I pick the remote up and turn it in a vertical position. Help!
Apple TV 4K, tvOS 11
Try restarting just the remote, as described in: If your Apple TV remote isn't working - Apple Support.
If you still need help after that, contact Apple Support.
Apple TV 4K, tvOS 11
Users are advised to keep their devices up-to-date for the best support, features, and compatibility. tvOS 11 is from 2017–2018. We’re on tvOS 15.6 now. Update your Apple TV - Apple Support
Resetting the remote did the trick. Thanks for your response!
Apple TV
