Extended Warranty Or Apple Protection Plan

In India when we visit Apple Service Centre if product is under warranty but purchased outside India and unable to provide Invoice

Apple Advisor becomes Police and treat you as if you are thief

Is this Apple Policy

can any pls answer what solution can we have

iPhone 12 Pro, iOS 15

Posted on Aug 31, 2022 8:03 AM

Reply
8 replies

Aug 31, 2022 9:42 AM in response to sanam1986

sanam1986 wrote:

if product purchased is outside India and Apple Protection Plan is purchased in India

That's not possible. The only "protection plan" that Apple sells is AppleCare / AppleCare+.

It is not possible to purchase coverage from Apple in a country other than the one where the device was originally sold and it is only valid in the country where it was originally sold.


The warranty and AppleCare/AppleCare+ have never been international on any cellular devices.


Aug 31, 2022 3:39 PM in response to sanam1986

sanam1986 wrote:

For your kind information Apple Protection Plan I have purchased in India and it’s being sold
why in agreement it’s written International Warranty pls explain

Sold by whom, in India specifically? We would be extremely interested in seeing this document.


And by your own admission, the service center does not seem to want to honor this supposed agreement, so it continues to support that iPhones sold in other countries are subject to the standard and has always been reality that Apple iPhone warranty is supported in the country of purchase. Which in your situation is not the country you purchased the phone.

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Extended Warranty Or Apple Protection Plan

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