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My iPod synced and is now empty. I'm trying to sync my entire music library but it won't sync. I don't have iTunes, only Apple Music. I Googled this issue and it told me to go to the App store and download iTunes...but it's not there. What is going on? Has Apple somehow stolen all my music?
MacBook Pro 13″, macOS 11.5
If you have an iPod Touch, see: Add music to iPod touch and listen offline - Apple Support
If you have an iPod Touch, see: Add music to iPod touch and listen offline - Apple Support
I don't have an iPod Touch. I have an iPod. I've had one for MANY years and I have loved them. When my last one died, a few years ago, I bought one online and it has been working just fine. I recently synced it to add a few songs, and it wiped it clean. I can't get it to sync or download my library. I don't HAVE a Touch, I don't NEED a Touch and I don't WANT a Touch, and from what I understand, you can't buy them anymore. The iPod I have is perfect for my needs but I can't get my music onto it. Apple just says they no longer support iPods. So, in a way, it's like theft. I paid for the iPod and I paid for all the music, but now they are rendered useless and Apple just says "Sorry, we don't support them anymore." My iPod has 120GB of storage. An iPod Touch has 16. I can listen to music through my phone and Apple Music, but I prefer a dedicated music storage/playback device so I don't have to use my phone. (which I use for GPS, audiobooks, email, texting and as a PHONE, so it's nice having the music independent of all that.) I know there is a way to circumvent the system and reload my library onto my iPod, but I don't know what it is!!
I guess you can look at it that way if you want. Personally I have purchased a number of computers over the last few decades. Many of which I bought software for and used. It never occured to me to think something was stolen from me because the computers and software became obsolete. But that's me.
I have also had many computers and laptops and iPads become obsolete, no longer have enough memory to be updated, no longer compatible with the new IOS. But my music library is still intact and my iPod works just fine. Neither is obsolete. It would be trivial to provide instructions for loading the music back onto the iPod, but I have been unable to find a person who knows how and would share that information. I was told that the library still exists in iTunes, but I have no idea how to access iTunes, or where it might be hiding. And Apple Music won't download onto my iPod. I fully accept it when a device is too old and out of date to function. That is not the case with my iPod....it works fine. I am not a complainer, I love Apple products and am a very loyal customer. I'm just frustrated, which I think I am allowed to be!!
FWIW, if you have an Intel Mac, you could create a High Sierra virtual machine which does include iTunes and you may be able to download your library that way. You could use a trial version of Parallels Desktop or VMWare Fusion to install High Sierra.
Okay. First things first. See if you can download High Sierra using Safari on either of your Macs.
Apple Music has replaced iTunes.
I can't sync from Apple Music, I paid for a LOT of music and now I can't put it on my iPod.
What year is your MBP?
You are assuming a level of technological skill that I do not possess! But it sounds promising!
2016, but rebuilt or restored or refurbished about a year ago. And an iMac that was also wiped clean and restored about 6 months ago.
I can't sync my iPod, where do I get iTunes?
