Is it possible to exchange an iPad for a different color if it’s already been opened and is in use?

All the questions are for unopened products from within 14 days so I just got wondering what the limits were otherwise? Like, for example, if someone bought an iPad and used it for a month before deciding they don’t like the color.

iPad Air 5 Wi-Fi

Posted on Aug 31, 2022 1:46 PM

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Posted on Aug 31, 2022 1:53 PM

14 days is the limit wether it's sealed or opened. Apple will provide a full refund no questions asked as long as its been less than 14 days since purchase, and the iPad is still in full working order. Past 14 days, no returns are possible.


You would need to sell it privately and use the money to buy the color you want then.


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Question marked as Top-ranking reply

Aug 31, 2022 1:53 PM in response to Nikkirenae

14 days is the limit wether it's sealed or opened. Apple will provide a full refund no questions asked as long as its been less than 14 days since purchase, and the iPad is still in full working order. Past 14 days, no returns are possible.


You would need to sell it privately and use the money to buy the color you want then.


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Is it possible to exchange an iPad for a different color if it’s already been opened and is in use?

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