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User profile for user: cuba-12
cuba-12 Author
User level: Level 1
4 points

Email not downloading

Hi. Can somebody help me with my issue? I´m usign official email app on my iPhone. Whan I receive email it is received to my iPad right away but not to iPhone. I have to open mail app and let it download new emails, while iPad already notify me about new email. I have the same setting for email on iPad and the same on iPhone. So why it is not automaticaly comes to iPhone while it does comes to iPad.

iPhone XR

Posted on Sep 1, 2022 12:47 AM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,812 points

Posted on Sep 1, 2022 12:49 AM

For email, this is called Push / Fetch Settings. You may know that there are two settings (Fetch and Push Mails). What have you set? Watch the GIF below


Google, AOL, Yahoo - Only Fetch mail Option is available

iCloud, Exchange, Outlook - Both Fetch and Push Mail option is available


  1. Push Mail: Whenever possible the email client will push emails to all your devices.
  2. Fetch Mail: You need to set How you want it to be fetched, Automatically, Manually, Hourly, Every 30 mins, every 15 mins
    1. Automatically: will fetch when the iPhone is powered and on WiFi
    2. Manually: with fetch when you open email, open Inbox and swipe down
    3. You get an email notification as soon as the client-server receives an email and your device is connected to the internet, irrespective of whether the mail is in your device's Inbox or not



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Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,812 points

Sep 1, 2022 12:49 AM in response to cuba-12

For email, this is called Push / Fetch Settings. You may know that there are two settings (Fetch and Push Mails). What have you set? Watch the GIF below


Google, AOL, Yahoo - Only Fetch mail Option is available

iCloud, Exchange, Outlook - Both Fetch and Push Mail option is available


  1. Push Mail: Whenever possible the email client will push emails to all your devices.
  2. Fetch Mail: You need to set How you want it to be fetched, Automatically, Manually, Hourly, Every 30 mins, every 15 mins
    1. Automatically: will fetch when the iPhone is powered and on WiFi
    2. Manually: with fetch when you open email, open Inbox and swipe down
    3. You get an email notification as soon as the client-server receives an email and your device is connected to the internet, irrespective of whether the mail is in your device's Inbox or not



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Email not downloading

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