Cannot save PDF file from website

Question

lev2022 Author

Level 1

4 points

Cannot save PDF file from website

I Have a MacBook Pro 13". I am trying to save a document as a pdf file from a website (e.g. recipe). I have tried with different websites but have the same issue. When I select print, destination is “save as pdf’. When I click “save”, the destination section briefly shows up but then disappears. Esc, cancel and save light up above my keyboard. When I click save on the keyboard, the documents end up in the downloads section. How can I save the file to the location I want it to be please? I have no issues when saving files like WORD etc. as pdf

I would be grateful if anyone can offer a solution (I have cleared the cache and rebooted but same problem). Thank you.

Posted on Sep 2, 2022 4:10 AM

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Answer 1

Old Toad

Level 10

210,591 points

Sep 2, 2022 10:03 AM in response to lev2022

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.

NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following;

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts

• Deletes font caches, kernel cache, and other system cache files

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Answer 2

irayspot

Level 1

28 points

Sep 2, 2022 4:45 AM in response to lev2022

The Save as PDF work as a download i think. The file is been save at the default download location. Check your browser preference you may find some clues.

Try Print to PDF instead of save, you may have a different outcome.

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Answer 3

lev2022 Author

Level 1

4 points

Sep 2, 2022 4:50 AM in response to irayspot

Hi, thanks for the response. I did print to PDF but it disappears when I click "save" on the bottom of that box. I've always saved that way, and the save to destination option would come up giving me that option to save the file where I wanted. Now the option to save just disappears very quickly.

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