You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Erasing Files and Reinstalling OS

I am donating my old MAC. I followed the instructions to erase my files using disk utility. However, when I went to make sure my files had been deleted, my MAC started up with a blinking folder with a question mark. I followed the instructions to power down, power on, and then hold down and command and R button. However, it doesn't work. I still only get a blinking folder. What do I do now:?

iMac Line (2012 and Later)

Posted on Sep 2, 2022 2:29 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 2, 2022 2:42 PM

For completeness: What to do before you sell, give away, or trade in your Mac - Apple Support


5 replies

Erasing Files and Reinstalling OS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.