YES, I mean pressing the key. If caps lock is on, i can type capitals but cannot access the symbol keys. I understand from a previous post that this is normal.
When i turn off the lock and then press the shift key, the all open boxes on the screen get small and i cannot type anything. This happens when i just While screen is shrunk, i can bring it back to size by pressing shift key again and then typing lower case.
i usually have one to four open windows at any time, usually in different applications. They shrink down just like the one i am working on. This has never been a problem. I do not understand what you mean by Mission Control, but i never open it while this is happening. I rarely open it.
As you will see on the etrecheck report, my battery is about to die. I don't know if this is contributing to the problem. I understand batteries are very expensive and not worth getting one for a 2017 machine, so I will have to replace it. Maybe I should live with this problem until the new refurbished one arrives. However, not being able to type symbols is a problem.
I am attaching the etrecheck report of 9/9/22. Let me know if you cannot open it.
Thanks