Deregister old phone number

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Level 1

4 points

Deregister old phone number

Need to deregister old phone number; don’t have old phone. Tried online deregistration but it didn’t work because it sends code to old phone number. How can I deregister the old phone number????

iPhone XR, iOS 15

Posted on Sep 3, 2022 1:14 PM

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Answer 1

Eric Root

Level 10

685,221 points

Sep 3, 2022 1:22 PM in response to LisaArreola

Is this for Messages/FaceTime?

See the Apple Support article(s) below. Link to contact Apple Support at the end of the article.

Messages or FaceTime - Add or remove your phone number. *

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Answer 2

LisaArreola Author

Level 1

4 points

Sep 3, 2022 2:28 PM in response to Eric Root

Yes, for iMessage/ FaceTime.

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Answer 3

Eric Root

Level 10

685,221 points

Sep 3, 2022 5:51 PM in response to LisaArreola

Did you try the article I posted to include contacting Apple Support if necessary?

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Deregister old phone number

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