It won’t let me add my apple account to my wallet

It won’t let me add my apple account to my wallet and it keeps giving me the same error (Your Apple Account Balance cannot be added to Wallet at this time.) even when I try it hours later.

iPhone 13 Pro, iOS 15

Posted on Sep 3, 2022 3:32 PM

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Posted on Sep 3, 2022 3:57 PM

Click ▶︎ Can’t add a card to Apple Wallet.

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Sep 8, 2022 10:21 AM in response to CookieGuy

Right—obviously, the people who posted the link above did not read closely the original post.


I am having the same problem and if it persists, I will go to the Apple Store and see if they can straighten it out. If they cannot, I will ask them to manually apply a credit to my purchase.

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Oct 13, 2022 6:07 PM in response to TheNiceRiceGuy

I had this happen to me also, I got the same message when I tried to add my apple account to my wallet. I had $50 balance in my account when I tried to add it. I actually got it to work by getting a new everything apple gift card and redeeming at apple.com/redeem and then when I checked my wallet all of it was there, the $50 I had in my account previously and the new $25 I had just redeemed.

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Sep 17, 2022 8:31 AM in response to Eric Krauss

The issue I’m even having now is that. I have 1972$ apple balance and my total checkout is 1282.93$ on the Apple website but on the checkout page I can see this prompt on the bottom side of the page “ Items in your order are not eligible for this payment method. Please select another form of payment”

Meanwhile I order made a purchase with the same apple balance early this month , about 6 days ago but I had to cancel the order due to personal reasons , now that I’m trying to re-order I’m getting that error


and also I tried adding the apple account to apple wallet but I’m getting this error “Your Apple Account Balance cannot be added to Wallet at this time.”

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It won’t let me add my apple account to my wallet

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