Recently we noticed that our restaurant was marked permanently closed on Apple Maps. I have since claimed the business and tried to edit it and it hasn’t changed yet. It’s been about 24 hours. My question is, why did this happen? Why my business? It’s a crucial part of our business as we live in a rural area with a lot of our customers being from out of town.
thanks for any insight
iPhone 11
We are just other Apple customers. We have no insight whatsoever into how real-world data is incorporated into Apple maps.
I can tell you that Apple does seem to favour paid, licensed data sources like Yelp, TomTom, and many others. You can read the full list here: https://gspe21-ssl.ls.apple.com/html/attribution-232.html
But I think the problem is that many of those data sources are polluted with devious corporate marketing and fake reviews. So local, small businesses seem to have a problem always showing up as “permanently closed”. The big corporations don’t have that problem. Apple does incorporate end-user feedback and problem reports, but it seems that eventually the paid data services always seem to take precedence and override those organic reports. I don’t have a good answer for you. This is how capitalism is supposed to work. Might makes right. Big companies and Big Money makes the rules. Sucks to be a small business, eh?
Thank you, at least I have a better understanding … and yes… it’s tough to have a small business. We have a small restaurant, which has been beyond challenging. We been forced to adapt - make changes, some good and some bad - but to think that we thought it was challenging before? It’s nearly impossible, and not nearly and enjoyable, to be in this business now.
thanks again, for taking the time to respond.
Business marked as “permanently closed”
