I'm locked out of my Apple ID and am unable to reset as it asks me to enter the phone number of the device I originally set it up on.
I can't do that as it was a work iPad from about 5 years ago and I cannot even remember the number. How can I get around this?
Contact Apple ID Support for assistance. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support. -
Contact Apple for help with Apple ID account security - Apple Support. * (Link doesn’t always load)
Get Support - Work through the screens to get a chat option. You may have to pick a slightly different problem.
Apple Support schedule phone call. -
From the Apple Support article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
I've not had any success. I'm just going round in circles.
Account recovery where I don't have the original device
