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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I'm locked out of my Apple ID and am unable to reset as it asks me to enter the phone number of the device I originally set it up on.
I can't do that as it was a work iPad from about 5 years ago and I cannot even remember the number. How can I get around this?
Contact Apple ID Support for assistance. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support. -
Contact Apple for help with Apple ID account security - Apple Support. * (Link doesn’t always load)
Get Support - Work through the screens to get a chat option. You may have to pick a slightly different problem.
Apple Support schedule phone call. -
From the Apple Support article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
I've not had any success. I'm just going round in circles.
Account recovery where I don't have the original device
