Emails read on iPhone do not show as read on Outlook 2019

Question

Level 1

12 points

For the most part, I use the Mail App in iOS (Version 15.6.1). Since last week, emails read on my iPhone do not shown read on:

Outlook 2019 Windows 10

Outlook 2019 MacOS Monterey

Outlook for iOS

Not sure, what is going on and why this is happening suddenly.

The exchange server is with GoDaddy.

Would be great, if anybody knows how to fix this,

Karl

Posted on Sep 6, 2022 9:16 AM

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Answer 1

Please check the interent connectivity with all devices.

Connecting to Wifi is the first part and then getting connected to the Internet is the second

If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately

For your Internet connection.

Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you

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Answer 2

Level 1

12 points

All the devices are on the internet. If I read an email in Outlook, the Mail app shows it as read. It’s weird.

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