You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Find My iPhone does not give location but will play a sound?

Please I need help, I lost my phone on school campus, find my iPhone does not give location of phone but will play a sound? Does this mean stolen?


[Re-Titled by Moderator]


iPhone 12 mini, iOS 15

Posted on Sep 6, 2022 2:09 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 6, 2022 2:39 PM

The iPhone may be offline. You may want to check this info from Apple Support:


If Find My is offline or not working - Apple Support


I see my device in Find My, but it's offline

Learn why you might see "Offline," "No location available," or "Location Services Off," and what to do.

Why is it offline? 

  • Your device is powered off or its battery has run out.
  • It's not connected to a known Wi-Fi or data network. 
  • If you turned on Send Last Location, more than 24 hours has passed since it connected to a Wi-Fi or data network. 
  • You might be in a region where we don't offer this feature due to technical limitations or local law. 

What can I do? 

You can still play a sound, send a message, issue a lock request, or start an erase of your iOS device with Find My. Your device receives the command after you turn on your device and connect to the Internet.


or


If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support (CA)



2 replies
Question marked as Top-ranking reply

Sep 6, 2022 2:39 PM in response to Carlyrae222

The iPhone may be offline. You may want to check this info from Apple Support:


If Find My is offline or not working - Apple Support


I see my device in Find My, but it's offline

Learn why you might see "Offline," "No location available," or "Location Services Off," and what to do.

Why is it offline? 

  • Your device is powered off or its battery has run out.
  • It's not connected to a known Wi-Fi or data network. 
  • If you turned on Send Last Location, more than 24 hours has passed since it connected to a Wi-Fi or data network. 
  • You might be in a region where we don't offer this feature due to technical limitations or local law. 

What can I do? 

You can still play a sound, send a message, issue a lock request, or start an erase of your iOS device with Find My. Your device receives the command after you turn on your device and connect to the Internet.


or


If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support (CA)



Find My iPhone does not give location but will play a sound?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.