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iphone 13 wifi

I have just received my iphone 13 and it will not find my wifi.


I have reset the networks, rebooted the router, switched to airplane mode and even tried my neighbours wifi.


I am now trying to reset the phone to return it but as it has no wifi it will not reset.


Any ideas????

iPhone 13

Posted on Sep 7, 2022 11:25 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 8, 2022 7:48 AM

Try to optimize the range of the mobile network, see this Apple article:

If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support


Check the Wi-Fi connection, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

 

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support


Check the router settings, see -> Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

 

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password - Apple Support


If they are On, turn Off Hotspot & VPN.

 




1 reply
Question marked as Top-ranking reply

Sep 8, 2022 7:48 AM in response to mrl222

Try to optimize the range of the mobile network, see this Apple article:

If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support


Check the Wi-Fi connection, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

 

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support


Check the router settings, see -> Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

 

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password - Apple Support


If they are On, turn Off Hotspot & VPN.

 




iphone 13 wifi

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