You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Wrong iPad

I bought the wrong iPad 12.9 pro 5th generation with Wi-Fi only. Can I return it to get the 5g nano tray version

iPad Pro, iOS 12

Posted on Sep 7, 2022 11:26 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 7, 2022 4:48 PM

If purchased directly from Apple, you have a generous 14-day window of opportunity within which to unconditionally return an unwanted device for exchange or refund. After 14-days, the opportunity is lost.


If purchased from another retailer, you’ll need to verify the retailer’s returns policy.

2 replies
Question marked as Top-ranking reply

Sep 7, 2022 4:48 PM in response to suncoastmf1

If purchased directly from Apple, you have a generous 14-day window of opportunity within which to unconditionally return an unwanted device for exchange or refund. After 14-days, the opportunity is lost.


If purchased from another retailer, you’ll need to verify the retailer’s returns policy.

Wrong iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.