AirPods Pro Model A2084 Version 4E71

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Level 1

16 points

AirPods Pro Model A2084 Version 4E71

The right ear Pod hisses in Transparency and Noise Cancellation modes only. I reset the Pods and cleaned them according to the guidance. Any thoughts on next steps?

Posted on Sep 9, 2022 7:00 AM

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Answer 1

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TheLittles

Level 10

192,883 points

Sep 9, 2022 10:09 PM in response to gfmcquaid

gfmcquaid Said:

"AirPods Pro Model A2084 Version 4E71:The right ear Pod hisses in Transparency and Noise Cancellation modes only. I reset the Pods and cleaned them according to the guidance. Any thoughts on next steps?"

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Troubleshooting Hissing AirPods:

Interference:

It may be interference that getting in the way here.

Some Links in Regards to Interference:

If your AirPods Pro Make Crackling or Static Sounds - Apple Support

If the Sound from your Wireless Headphones Cuts Out or is Distorted - Apple Support

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Answer 2

gfmcquaid Author

Level 1

16 points

Sep 23, 2022 7:32 AM in response to Vince821

Thanks for telling me about the recall, I was not aware. Apple Support, after 30 minutes troubleshooting, implied my repair may be covered by the recall although my situation does not fall within the described parameters of the recall. I have sent the AirPods and they will evaluate the situation at the repair facility and advise me. Thanks again.

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Answer 3

gfmcquaid Author

Level 1

16 points

Sep 10, 2022 7:22 AM in response to TheLittles

Thank you, I'll try to isolate the issue with these trouble shooting techniques.

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Answer 4

flexshot

Level 1

8 points

Sep 13, 2022 10:37 AM in response to gfmcquaid

same happens here suddenly and i suspect the Firmware.

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Answer 5

Vince821

Level 1

8 points

Sep 20, 2022 1:32 PM in response to gfmcquaid

Same issue. Apple says it was manufactured 11/2020 which is outside the 10/2020 recall date. They refuse to replace even though it is the same issue as the recall.

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Answer 6

gfmcquaid Author

Level 1

16 points

Sep 20, 2022 2:26 PM in response to Vince821

Thanks, that makes sense as the hissing occurs when I remove the AirPods from the case before connecting to an application. They hiss with telephone calls. Very disappointing.

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Answer 7

Vince821

Level 1

8 points

Sep 20, 2022 2:38 PM in response to gfmcquaid

Did you check to see if yours falls into the recalled AirPods?

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AirPods Pro Model A2084 Version 4E71

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