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smudge after cleaning screen

hi all! ive just cleaned the screen of my m1 MacBook air and there's a weird smudge on my screen. it seems to be inside the actually screen, i tried wiping it again and it wont budge. does anyone know what this is and how to fix it? im thinking of taking it to the apple store.

Posted on Sep 10, 2022 4:58 AM

Reply
1 reply

Sep 11, 2022 10:01 AM in response to NoorTheUnicorn

Hello NoorTheUnicorn,


The best way to clean the display on your Mac is to use these steps found at Clean your Mac computer’s screen or display - Apple Support


Clean the screen of an Apple-manufactured display
1. If cleaning an external display, disconnect the display from power, from your Mac, and from any external devices. If cleaning an iMac screen, disconnect the power from your computer.
2. Use the cloth that came with the display—or another soft, dry, lint-free cloth—to wipe any dust from the screen. 
3. If additional cleaning is required, slightly dampen the cloth with water or a cleaner intended for use with a screen or display, then wipe the screen. Avoid getting moisture in openings.


If what you are seeing remains, then we would suggest you have it examined. You can find Apple Authorized Service Providers in the Apple Support app on any iOS or iPadOS device. You can also look here: Find Locations - Apple


Cheers.


smudge after cleaning screen

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