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I’ve just upgraded a MBP from Big Sur > Monterey, and now the login-photo change option is missing.
On the right side of ‘Users & Groups’ (in System Preferences) the name of the user is shown as text, but there is no image field - so nothing to edit.
Any ideas what's happened - and how to fix this, and restore the option?
MacBook Pro 15″, OS X 10.11
citroenDS wrote:
I’ve just upgraded a MBP from Big Sur > Monterey, and now the login-photo change option is missing.
On the right side of ‘Users & Groups’ (in System Preferences) the name of the user is shown as text, but there is no image field - so nothing to edit.
Any ideas what's happened - and how to fix this, and restore the option?
If you hover your mouse over the image— you should see an "edit" option...
make some change...
—If you still have an issue, verify your Contact image is the same
—if you still have an issue >System Preferences>AppleID verify your image is the same here and compare your results.
Change a user's login picture on Mac - Apple Support
Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. If not reset the image and reboot normally and test again.
NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following;
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts
• Deletes font caches, kernel cache, and other system cache files
citroenDS wrote:
the problem is, there is no longer any image field - see original query
? See my original post
—If you still have an issue, verify your Contact image is the same
—if you still have an issue >System Preferences>AppleID verify your image is the same here and compare your results.
Change a user's login picture on Mac - Apple Support
reboot your machine and try again.
Still no resolve...(?)
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line Apple Support
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
Contact Apple for support and service - Apple Support
unfortunately, it made no difference.
i've also re-downloaded the installer before reinstalling a second time, and still no good.
anyone else experienced this, or got some ideas how to fix?
(12.5.1 login image option is absolutely fine on my other MBP)
ah - brilliant!
i've just discovered that the grey circle was an editable field in both those places, and when i put the photo in there, it instantly created the image field in the log in panel!
fantastic dialabrain - really appreciate your help!
Does the image appear on the top left of System Preferences, or System Preferences > Apple ID?
the problem is, there is no longer any image field - see original query
i've already tried rebooting 3 times - no difference
I've reinstalled 12.5.1 and no change - there's still no option field for setting the login photo.
Any ideas?
no it doesn't - there's just the default white silhouette in a grey circle, with name alongside
does that suggest something to you?
If you hover over the circle does the word "edit" appear? If so, click it.
You're welcome. Glad to help.
how to restore login-photo change option?
