iPhone video mute button grayed out
Whenever I record and try to play a video, there will always be a grayed out mute button, unallowing me to unmute the video, therefore getting no sound.
iPhone 7 Plus
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User profile for user:
Omar_A1
User level:
Community Specialist
Hello Billy2430,
Thank you for reaching out to Apple Support Communities.
These step may be helpful:
"If the microphone doesn't work in a specific app
- Go to Settings > Privacy > Microphone.
- Make sure that the app is enabled.
- If the app has permission to access your microphone, or if it isn't listed, contact the app developer."
More details can be found here: If the microphones on your iPhone aren't working
If the issue persists, can you provide a few more details? Does this happen on videos you didn't record? Does the microphone work well with other apps? Also, what is your exact iOS version?
Cheers!