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Billy2430 Author

Level 1

30 points

iPhone video mute button grayed out

Whenever I record and try to play a video, there will always be a grayed out mute button, unallowing me to unmute the video, therefore getting no sound.

iPhone 7 Plus

Posted on Sep 10, 2022 10:58 AM

Top-ranking reply

Omar_A1

Community Specialist

Posted on Sep 11, 2022 11:33 AM

Hello Billy2430,

Thank you for reaching out to Apple Support Communities.

These step may be helpful:

"If the microphone doesn't work in a specific app

Go to Settings > Privacy > Microphone.
Make sure that the app is enabled.
If the app has permission to access your microphone, or if it isn't listed, contact the app developer."

More details can be found here: If the microphones on your iPhone aren't working

If the issue persists, can you provide a few more details? Does this happen on videos you didn't record? Does the microphone work well with other apps? Also, what is your exact iOS version?

Cheers!

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iPhone video mute button grayed out

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