Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Suunto 7 not pairing with iPhone 12

Hi,


I have the exact similar issue with my iPhone 12 like here, it is not pairing with Suunto 7 watch, when trying to use Wear OS:


Suunto 7 not pairing with new iphone12 - Apple Community


I have done everything mentioned in the message and also cleared every data from

my IPhone 12z And I know it is my phone, because Wear OS and Suunto application installed normally to my son’s iPhone 12.


Is there any other advice than already said or has somebody managed to fix this and how?

iPhone 12

Posted on Sep 10, 2022 11:49 PM

Reply
5 replies

Sep 11, 2022 3:26 AM in response to SravanKrA

How do I check that Bluetooth is enabled on my watch? I’m in a phase of selecting language and accepting terms of contract and pairing using Wear OS is not working. So I don’t have any normal view (settings, etc.) If I press power button for a few seconds, I get settings view, but there is no Bluetooth, only Wi-Fi. And pairing issue is preventing me opening Suunto app as well, is not connected.


All of these worked well when trying other iPhone12, so the problem is on my phone.


Could I some how restore (icloud) backup in iPhone from time, when all the apps worked?

Sep 13, 2022 1:11 PM in response to Hareworth

This is my iPhone12 Wear OS error log, when trying to establish connection to my Suunto 7 watch, could you tell, whether it helps locating the error or what to do to repair it?


09-13 22:41:37.152   390 E [Companion.Watch.PhoneSettings.WatchAPI] Setting not in [], can't notify subscriber with path /protogensettings/time/is_24_hour_format

09-13 22:41:37.152   390 E [Companion.Watch.PhoneSettings.WatchAPI] Setting not in [], can't notify subscriber with path /protogensettings/supported_locales/supported_locales

09-13 22:41:43.039   390 E [Companion.Setup.WatchAPI] Can't execute action on BluetoothPermissionStep, which is not the current step.

09-13 22:41:47.118   390 E [Companion.Setup.WatchAPI] Pairing was unsuccessful: unknown..

09-13 22:41:55.281   390 E [Companion.Setup.WatchAPI] Pairing was unsuccessful: unknown..

09-13 22:41:58.934   390 E [Companion.Setup.WatchAPI] Pairing was unsuccessful: unknown..

09-13 22:42:03.449   390 E [Companion.Setup.WatchAPI] Pairing was unsuccessful: unknown..

09-13 22:42:07.086   390 E [Companion.Setup.WatchAPI] Pairing was unsuccessful: unknown..

09-13 22:48:07.589   448 E [Companion.Watch.PhoneSettings.WatchAPI] Setting not in [], can't notify subscriber with path /protogensettings/time/is_24_hour_format

09-13 22:48:07.589   448 E [Companion.Watch.PhoneSettings.WatchAPI] Setting not in [], can't notify subscriber with path /protogensettings/supported_locales/supported_locales

09-13 22:48:18.075   448 E [Companion.Setup.WatchAPI] Can't execute action on BluetoothPermissionStep, which is not the current step.

09-13 22:48:24.541   448 E [Companion.Setup.WatchAPI] Pairing was unsuccessful: unknown..


Sep 21, 2022 9:59 AM in response to Hareworth

Problem solved. There was some settings wrong in existing setup in my iPhone12 and when I restored backup from iCloud, it didn’t work. But when I didn’t restore it and went for blanco factory settings, installed all the apps again including Iwear OS and Suunto app, it starting to work again and paired with the Suunto 7 watch.

Suunto 7 not pairing with iPhone 12

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.