i get separate message threads from my mom depending on if she is messaging from her phone or her iPad. I checked her settings and they are the same as mine. She has her phone number on her iPad to send and receive messages. When I check info on the message thread from her ipad it shows her email only as the contact info. Any advice please.
Gerg71 wrote:
No option to do that on her iPad.
You have asked us to guess what “that” means.
Presumably you arrived at the “If you can’t see or select your number…” section of the article I linked above.
On her iPad, she should check:
Settings > Messages > Send &Receive > Start New Messages From
Then she needs to erase all previous message threads to/from you, and/or be certain she takes pains to assure she’s sending from her iPhone telephone number. (The former approach is easier and more reliable.)
I did that. On the iPad it only gives the option for her email. On my iPad it gives the option of my email or phone number. We did delete the threads.
No option to do that on her iPad. That’s why I’m so confused. I can a usually figure these things out myself but I have exhausted all the options.
Separate message threads between iPhone and iPad.
