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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Listening to an album using Amazon Music on my I Phone 13, after playing the 1st song on the album the app skips to another song out of order. This continues until the album is finished playing.
iPhone 13, iOS 15
First, make sure you dont have song shuffle turned on.
If you dont, then contact Amazon for help with their service.
Only Amazon can troubleshoot and address this issue as it’s their app.
Ok. Thank you. I will give them a shot.
Skipping songs on I phone 13 - Amazon Music
