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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I would like to trade in from 13 pro max to 14 pro max, what causes me doubt is, will the kit provided by Apple to send the old phone arrive long before I get the new one?
iPhone 13 Pro Max, iOS 15
I understand, thank you.
On more thing, let's say that my screen has a small scratch, would they still take it by lowering the price they gave me initially or do they just reject it and return it to me?
As long as the screen isn't cracked, depending on what you say is small, the trade value can be adjusted down. Only Apple can tell you once the trade has been evaluated.
If you have an Apple Store near you, I'd recommend doing the trade in store after you get your new iPhone. This way, you'll have no surprises and you don't actually have to mail the trade in, even if you receive a trade in kit.
It doesn't matter when the trade in kit arrives. You have 14 days to return your trade in to Apple AFTER you've received your new phone.
Aaa ok thank you, That was my little uncertainty because I thought that if the kit arrived earlier I had to send it without being able to make a transfer with the new phone in my hand
You never have to send your trade in until you've received your new phone and have had sufficient to set it up and prepare the trade in for return to Apple.
About trade in
