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Level 1

4 points

iPhone 12 will not turn off

My iPhone will not turn off screen is black.. it will ring and you can hear text messages.. this is a new phone just activated today

iPhone 12, iOS 15

Posted on Sep 11, 2022 4:15 PM

Top-ranking reply

Level 9

51,929 points

Posted on Sep 11, 2022 4:17 PM

try a force restart

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