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Frozen iPhone 11

Hi

I have iphone 11 and it have freeze.

I tried to update my software from itunes but din't worked so I made a restore but still its not working.


what can be done?


thanks


[Re-Titled by Moderator]

iPhone 11, iOS 15

Posted on Sep 11, 2022 11:47 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 12, 2022 12:34 AM

Did you also try to put it into Recovery mode and restore it to factory settings, as explained in this article?

If you can't update or restore your iPhone or iPod touch - Apple Support


In case this does not work, the issue is rather hardware related and you'l have to visit an Authorized Apple Service Provider next to your place, to get it diagnosed:

Apple - Find Locations


Or contact the Official Apple Support to get it serviced:

Contact Apple for support and service - Apple Support

3 replies
Question marked as Top-ranking reply

Sep 12, 2022 12:34 AM in response to reno74

Did you also try to put it into Recovery mode and restore it to factory settings, as explained in this article?

If you can't update or restore your iPhone or iPod touch - Apple Support


In case this does not work, the issue is rather hardware related and you'l have to visit an Authorized Apple Service Provider next to your place, to get it diagnosed:

Apple - Find Locations


Or contact the Official Apple Support to get it serviced:

Contact Apple for support and service - Apple Support

Frozen iPhone 11

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