You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot verify payment information

I changed my region to Thailand from Korea a few days ago, and I’ve tried multiple different cards to add as a new payment method, but I failed every time (keeps saying that I cannot verify payment information). What do I do?

iPhone XS, iOS 14

Posted on Sep 12, 2022 6:34 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 12, 2022 6:40 AM

See -> Change your Apple ID country or region

Change your Apple ID country or region - Apple Support (KW)


You need to have a debit / credit card issued by a bank in Thailand.

You need to have a billing address in Thailand


Then -> Sign in to your Apple ID account page and edit / update your Apple ID details.

https://appleid.apple.com

  • On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.
  • Edit your billing address .

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

 

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.

 

1 reply
Question marked as Top-ranking reply

Sep 12, 2022 6:40 AM in response to Seoyundgeshah

See -> Change your Apple ID country or region

Change your Apple ID country or region - Apple Support (KW)


You need to have a debit / credit card issued by a bank in Thailand.

You need to have a billing address in Thailand


Then -> Sign in to your Apple ID account page and edit / update your Apple ID details.

https://appleid.apple.com

  • On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.
  • Edit your billing address .

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

 

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.

 

Cannot verify payment information

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.