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Apple ID challenges

Hello, I need some help. I was in the US for a few days and I bought a new phone. I signed in with a different Apple ID from the one I have on my Mac because I wasn’t able to verify the account (I live in the Caribbean and the Mac was at home there). Now that I am back home, I would like to use the same Apple ID on both devices . I deactivated my old Apple ID but seemingly didn’t log out properly and now I am not able to log out

MacBook Air 13″, macOS 12.2

Posted on Sep 12, 2022 9:14 AM

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3 replies

Sep 12, 2022 10:17 AM in response to lacyann876

If you deactivated the ID using the steps in the article below, below are the steps to reactivate the ID.


Can I reactivate my account?



Yes. If you request account deactivation, you'll receive a unique alphanumeric access code. When you're ready to reactivate your Apple ID, contact Apple Support, provide your access code, and we’ll help you reactivate your account. If you lose this code, we won't be able to help reactivate your account. 



Apple ID - How to deactivate your Apple ID account.    *

Apple ID challenges

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