iOS 16 Touch Screen Problems

iPhone 11. Updating to iOS16 causes touch screen to fail.

Updated to iOS 15.7 first, then updated to iOS16 straight afterwards. Both updates ran with no issues.

After update to 16, touch screen is operating randomly. (Touch one icon and another is selected, cannot put correct numbers in to make a phone call etc) Everything else appears to work. No problems with touch before the update.


[Re-Titled by Moderator]


iPhone 11, iOS 16

Posted on Sep 12, 2022 3:30 PM

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Posted on Sep 13, 2022 2:06 PM

OK - have spent the day with Apple tech trying to diagnose the problem. No software fixes resets or restores worked. I was told the problem is caused by new display features in iOS16 which are incompatible with non-Apple replacement screens.


The phones cannot be restored back to iOS15.7 after upgrading to iOS16. The only solution offered is to replace the display with an Apple display (cost £220 ish). I wish they had warned me of this before doing the upgrade to iOS16!!


By the way, I discovered that fast double taps kind of work sometimes when selecting apps and entering data.

146 replies

Jul 13, 2023 6:55 AM in response to Mohammedjawad0

Mohammedjawad0 wrote:

My iPhone 11 touch is not working after updating the software when I went to authorize service center of apple the have not checked any thing said to change the display and after that when I spoke with Apple support I got the same reply then was the use of purchasing the mobile by paying so higher prices very bad. I think so after this type of behavior I will not purchase apple products it self you have broken my trust.

This is a user-to-user forum. You're not addressing Apple here.


Displays fail, regardless of how much you paid for the original phone. It doesn't happen to most people but, you are apparently one of the unlucky one. It can happen to any kind of phone, Samsungs, LG, Huawei.


But, buy whatever phone makes you happiest.

Sep 17, 2023 2:44 PM in response to Pipcom

I'm in 16.6.1. Somehow this version feels worse. In 2 minute span I must sleep-wake button for 10 times to make my touch screen respond again. I usually using it for 10 minutes watching YT or 30 minutes when playing games. Sometimes 10 minutes nothing happen. But this madness 10 second then touch screen not respond also happen randomly.


iOS 17 on horizon. Hopefully it will not make any worse.

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iOS 16 Touch Screen Problems

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