iOS 16 Touch Screen Problems

iPhone 11. Updating to iOS16 causes touch screen to fail.

Updated to iOS 15.7 first, then updated to iOS16 straight afterwards. Both updates ran with no issues.

After update to 16, touch screen is operating randomly. (Touch one icon and another is selected, cannot put correct numbers in to make a phone call etc) Everything else appears to work. No problems with touch before the update.


[Re-Titled by Moderator]


iPhone 11, iOS 16

Posted on Sep 12, 2022 3:30 PM

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Question marked as Top-ranking reply

Posted on Sep 13, 2022 2:06 PM

OK - have spent the day with Apple tech trying to diagnose the problem. No software fixes resets or restores worked. I was told the problem is caused by new display features in iOS16 which are incompatible with non-Apple replacement screens.


The phones cannot be restored back to iOS15.7 after upgrading to iOS16. The only solution offered is to replace the display with an Apple display (cost £220 ish). I wish they had warned me of this before doing the upgrade to iOS16!!


By the way, I discovered that fast double taps kind of work sometimes when selecting apps and entering data.

146 replies

Nov 12, 2022 2:03 AM in response to Pipcom

Any news from Apple when are they going to release software fix for ghost touch issue?.

i have iPhoneX . As soon as I updated to ios16.1 from ios16 I started getting this ghost touch issue. Multiple application keeps on opening automatically without touching once unlocked or when on YouTube screen zooms , video moves ahead , another window opens.no This is irritating. Not expected from Apple who sell their phone so expensive and have this critical issue but no action taken or any news released they working on fix.

Nov 21, 2022 7:48 AM in response to IdrisSeabright


IdrisSeabright wrote:
If the screen was replaced with a part that wasn't genuine, that is more likely to be the cause of your problem.

that's what apple absolutely loves.. blaming everyone and everything but themselves..

so you ignored all those comments and the over 600 people on this thread reporting the same problem and went for the "it's your fault for not paying apple more money for repairs and parts"..

just typical.

Nov 21, 2022 8:03 AM in response to Shareef_h

Shareef_h wrote:

that's what apple absolutely loves.. blaming everyone and everything but themselves..
so you ignored all those comments and the over 600 people on this thread reporting the same problem and went for the "it's your fault for not paying apple more money for repairs and parts"..
just typical.

What Apple does or does not do is not under my control.

Dec 26, 2022 11:47 AM in response to Pipcom

I have iPhone XS and now using iOS 16.2 still have the same problem. Actually, I reset my iPhone a month ago when it was 16.1 and it seemed OK for a while. Later on, it showed the same symptoms and when I realized there was this newer version of iOS (16.2) I upgraded it. Then it got worse, I again tried reseting it but It did not help. I want an urgent stable solution from Apple. I don't want to buy a new one just because Apple makes me.

Dec 26, 2022 12:18 PM in response to cem115

cem115 wrote: "I have iPhone XS and now using iOS 16.2 still have the same problem. Actually, I reset my iPhone a month ago when it was 16.1 and it seemed OK for a while. Later on, it showed the same symptoms and when I realized there was this newer version of iOS (16.2) I upgraded it. Then it got worse, I again tried reseting it but It did not help..."

cem ~ Does your iPhone XS still have its original battery?


And what's the Maximum Capacity % here?...


Settings > Battery > Battery Health & Charging


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Jul 13, 2023 4:47 AM in response to Pipcom

My iPhone 11 touch is not working after updating the software when I went to authorize service center of apple the have not checked any thing said to change the display and after that when I spoke with Apple support I got the same reply then was the use of purchasing the mobile by paying so higher prices very bad.👎👎👎👎👎👎 I think so after this type of behavior I will not purchase apple products it self you have broken my trust.

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iOS 16 Touch Screen Problems

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