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Pipcom Author

Level 1

17 points

iOS 16 Touch Screen Problems

iPhone 11. Updating to iOS16 causes touch screen to fail.

Updated to iOS 15.7 first, then updated to iOS16 straight afterwards. Both updates ran with no issues.

After update to 16, touch screen is operating randomly. (Touch one icon and another is selected, cannot put correct numbers in to make a phone call etc) Everything else appears to work. No problems with touch before the update.

[Re-Titled by Moderator]

iPhone 11, iOS 16

Posted on Sep 12, 2022 3:30 PM

Best reply

TheLittles

Level 10

192,639 points

Posted on Sep 12, 2022 10:34 PM

Pipcom Said:

"ios16 update causing touch screen problems.: iPhone 11. Updating to iOS16 causes touch screen to fail. Updated to iOS 15.7 first, then updated to iOS16 straight afterwards. Both updates ran with no issues. After update to 16, touch screen is operating randomly.[...]"

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Troubleshooting Errors After Update:

Report this to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue. Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come.

Go Here: Feedback - iPhone - Apple
Select: "Bug Report" for the "Feedback Type"
Comment: that this all began after installing an update. Include the URL of this thread.
Proceed from there as necessary

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Similar questions

146 replies

Jun 16, 2023 10:04 AM in response to Pipcom

My iPhone 12 Pro has been terrible after 16.5 update. Touch screen has some serious issue, It open anything randomly, any app gets open and its getting worse for me. The phone has also become a bit laggy. Trash update!

I hope Apple resolves it quickly.

Jul 13, 2023 4:47 AM in response to Pipcom

My iPhone 11 touch is not working after updating the software when I went to authorize service center of apple the have not checked any thing said to change the display and after that when I spoke with Apple support I got the same reply then was the use of purchasing the mobile by paying so higher prices very bad.👎👎👎👎👎👎 I think so after this type of behavior I will not purchase apple products it self you have broken my trust.

Jul 13, 2023 6:55 AM in response to Mohammedjawad0

Mohammedjawad0 wrote:

My iPhone 11 touch is not working after updating the software when I went to authorize service center of apple the have not checked any thing said to change the display and after that when I spoke with Apple support I got the same reply then was the use of purchasing the mobile by paying so higher prices very bad. I think so after this type of behavior I will not purchase apple products it self you have broken my trust.

This is a user-to-user forum. You're not addressing Apple here.

Displays fail, regardless of how much you paid for the original phone. It doesn't happen to most people but, you are apparently one of the unlucky one. It can happen to any kind of phone, Samsungs, LG, Huawei.

But, buy whatever phone makes you happiest.

Sep 17, 2023 2:44 PM in response to Pipcom

I'm in 16.6.1. Somehow this version feels worse. In 2 minute span I must sleep-wake button for 10 times to make my touch screen respond again. I usually using it for 10 minutes watching YT or 30 minutes when playing games. Sometimes 10 minutes nothing happen. But this madness 10 second then touch screen not respond also happen randomly.

iOS 17 on horizon. Hopefully it will not make any worse.

Sep 12, 2022 6:48 PM in response to Pipcom

Same as mine. I also updated my phone to IOS 16 and I also encountered the same problem. My phone's touch screen and it's tapping random letters or option on the screen.