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dent in earpod

Hello!

A few months ago I bought an AirPods Pro. Now I noticed a small dent on the right earpiece. What could it be from? What should I do in such a case? They work fine, there are no problems with sound.

Thank you!

Posted on Sep 13, 2022 12:55 AM

Reply
1 reply

Sep 15, 2022 1:35 PM in response to kateryna134

Hello kateryna134,


Those are great questions! While we're unable to speculate as to what may have caused the dent, we recommend reaching out to Apple or visiting a location to have the AirPods inspected. This would ensure the proper steps are taking to address the dent moving forward. You can find their contact details and the locations near you via the links below.


Contact - Official Apple Support

https://locate.apple.com


If you have questions about the Apple One Year Limited Warranty, you can find those details in following article. Bear in mind, that the warranty "excludes normal depletion of consumable parts such as batteries unless failure has occurred due to a defect in materials or workmanship and, damage resulting from abuse, accident, modifications, unauthorized repairs or other causes that are not defects in materials and workmanship."


Apple One (1) Year Limited Warranty Accessory


Take care!

dent in earpod

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