(released) ios16 broke my phone

i tried upgrading my phone (iphone X) to ios16. however, when the download was done i was already having issues with unlocking the phone: when i touched the screen in any way, nothing was responding, and when it finally did, it was glitching. when i did unlock the phone somehow, everything was glitched and frozen (i couldn’t even scroll slowly without it freezing). i tried the soft reset and even factory reset - nothing worked.

iPhone X, iOS 16

Posted on Sep 13, 2022 2:57 AM

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Posted on Sep 14, 2022 1:35 AM

I had the same problem with ios16 (third party screen in my iPhone XR).

I returned to iOS 15.6.1 following these instructions

Now, my Xr is ok running IOS15.7.

(Be careful you have the proper backup and follow the step by step instructions)


[Link Edited by Moderator]

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46 replies

Oct 22, 2022 9:56 AM in response to rabieslover

This is what worked for me:

After updating your phone to iOS16, getting to the home screen and accessing Settings without being able to swipe might be challenging, as you have to somehow skip the "Welcome" screen - try Apple's hard reset by clicking volume up, volume down and pressing the side (power) button until the phone turns off and you see the Apple logo. If it didn't help, connect the phone to your laptop (cable connection) and try again. Try turning off and on 2-3 times with or without cable.

If you were able to skip the "Welcome" screen, the next step is to unlock the screen - since swipe up isn't working, pretend you are turning your phone off by pressing the volume up + side (power) button at the same time. When you see the turn off option, click "cancel" and you should see the PIN screen now. After providing your PIN number you should be able to access your phone.

Go to Settings/Accessibility/Touch/Touch Accommodations - Turn "Touch Accommodations" on. "Tap Assistance" is Off - select "Use Initial Touch Location". Turn "Swipe Gestures" on. Required movement "2x" (try other options 4x, 6x, 8x or standard - 2x works best w my phone).

Your phone should start reacting to swipe. It might be not as smooth as with default iOS15 settings, but should be pretty close, and now you can play around with other settings. Also you might need to restart from time to time. Let's hope this gets fixed with the new update release. Let me know what works best for you.

Oct 11, 2022 2:02 PM in response to rabieslover

Same here. Swipe up is gone. Couldn’t unlock my phone.

Contacted chat support, ran diagnostics-nothing wrong, instructed to restore factory setting-no luck did not fix issue. Went to local Apple store (Castle Hill, Australia), hoping it could be fixed. They suspected screen is not genuine part and placed improperly, hence, could be causing problem. They want me to pay $500 to replace screen.

Spewing! Why do i need to pay $500 for a phone that was working perfectly before the ios update?!? I don’t get it, really!

Oct 3, 2022 12:05 PM in response to rabieslover

I just upgraded to the new 16.1 patch and the screen response is even worse now. I can’t swipe up at all! The workaround with Accessibility was disabled and I had to work ~15 mins to get Siri to open up my phone and get to the settings again to activate them.


Now I’m back into my phone, obviously, but still having the same problems and they are worse after the patch!

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(released) ios16 broke my phone

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