You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS 15.7 Update Download Failed

I have an iPad mini 2 that I am trying to update to 15.7. I keep getting “unable to check for update”. I have reset it and erased all settings but I still have the same error message each time.


Has anyone had this issue?



[Re-Titled by Moderator]

iPad mini 2 Wi-Fi, Cellular

Posted on Sep 13, 2022 11:22 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 14, 2022 8:18 AM

Same issue here, with iPhone 12. This via air, or plugged into a computer and iTunes. Additionally, updating to 16, still indicates a storage issue. Says I need to have at least 1.42GB, but I have 4 GB free.


Skipping the update for now.....after trying for two days!


30 replies

Sep 15, 2022 11:28 PM in response to randall3376

TL;DR; I looks like you need at least 6GB of free storage to install this update (at least in my case).

———

I have an iPhone 12 and I had a problem with installing 15.7 on 15.6.1. I literally try everything to update. Restarting (up+down+power), turning off, using different networks types and providers, starting with different battery levels, with power plugged in and not. I tried for 3 days. Mostly because every time I got error message that there was a problem with downloading. That was really confusing. But apparently it’s a problem with unpacking and preparing an update. I started to free my phone memory checking if I can update after each app/file deletion. It worked just after I got to 6GB of free memory.


Shame on Apple that they didn’t confirm-

/tested the requirements and that this upgrade need so much free space. Also more useful error messages would be appreciated.

Sep 16, 2022 12:10 AM in response to jkitchen21

Do not tell us what to do here.

I had NO issues in updating three iPads to iOS 15.7.


No one here with this issue, to date, has given to those who wish to help, all information that is needed to be able to give solid advice or redommendations to attempt to solve this issue.

So, I will ask now.


Can anyone, with an issue updating to iPadOS 15.7, please, confirm what year and model iPad do you have/own?

The “A” model number can be found on the aluminium back of your iPad, in very small print, right under the larger bold print “iPad” on the back of the iPad.

What iOS/iPadOS version is this iPad, currently, running?

What is the rated, internal data storage space/capacity of your iPad model and how much of this free, internal data storage capacity is left inside of your iPad model?

All of that additional info can be found in the Settings app, General settings panel, About.


Please try to make an attempt to answer all questions asked.



Thank You.

Sep 18, 2022 1:14 AM in response to randall3376

I faced this problem as well, after trying different ways (using cellular data, on wifi, air, while charging etc) finally I could update it while my phone was 100% and still charging and I was connected to the Wi-adi. My device it’s an iPhone 11 and it could be a bug or something so I recommend to try the way that it worked for me. Cheers!

Sep 21, 2022 2:50 PM in response to LotusPilot

I had the same problem with my second generation Iphone SE. it all finally worked when I freed up enough space to get to 6.3 GB, it didn’t work when I tried at various intervals along the way.


At the same time my iPad Pro 2nd generation had no problem updating IPad iOS 15.7 with only 2Gb free space.


Thank you for your input, it’s much appreciated. Cheers.

Sep 21, 2022 2:59 PM in response to FZAW

You should NOT be using any iPad with ONLY 2 GBs of internal, free data storage space.


ALL iOS/iPadOS devices need to maintain, at the very least, a minimum of between 3-6 GBs of free data storage space, AT ALL TIMES, to insure normal/nominal functionalities/operation and general overall performance of any iOS device running iOS/iPadOS..

iOS 15.7 Update Download Failed

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.